Last Updated: November 3, 2020
B. Fundamental Principles. Your privacy is very important to PCG. Here are a few of our fundamental principles:
B. Definitions. The following terms are used in this policy:
This section explains: (i) how PCG collects, uses, and shares your information; (ii) how your information is used, and for what purpose; and (iii) the choices that you have with respect to your information.
A. When Information is Collected. PCG collects information when there is a business reason to do so, such as: (i) to provide our Services; (ii) to allow us to communicate with you; or (iii) to improve our Services.
B. What Information is Collected. PCG collects two main types of information:
|Data Category||Data Element||Why We Collect It|
|Device Make and Model|
|Device Identifiers||Universally Unique Identifier (UUID)||Visit Verification|
|Device Operating System||Operating System (OS)||Techincal Support
|Device Settings||Time Zone||Technical Support|
|Device Hardware Capabilities||Storage Space||Service Usage
|Device Usage Information||Carrier||Technical Support|
|Careify App Usage Data||Build Number||Service Usage
|Date of Last Update|
|Data Element||Why We Collect|
|Date of Birth|
|Social Security Number|
|Licenses - if applicable|
|Associations - if applicable|
A Patient or Member’s information may also be captured as a consequence of the use of our Services. For example, a Patient’s location may be recorded when a User uses the Careify application. We may disclose this information to the Careify Client to which that information is tied. Once that information is disclosed to the Careify Client, we have no control over the Careify Client’s use of that information.
C. How Information is Collected. PCG collects this information in three ways: (i) you provide it to us; (ii) we receive it automatically through operation of our Services; and (iii) we receive it from outside sources such as your respective Careify Client.
D. Information Provided to PCG. The amount and type of information that we request from you depends on the context and purpose of such information:
E. Information Collected Automatically. Our Services may also collect certain types of information automatically:
F. Information We Collect from Other Sources. Because PCG manages a variety of user roles with different relationships (employer/employee, caretaker/patient), we may also receive your personal information from other sources, such as:
The specific information that we receive depends on which Services you are authorized to use, which features and permissions you are granted, and any additional options based upon your user role.
A. Service-Related Purposes. We may use your information for the following service-related purposes:
B. Other Purposes. There are certain additional purposes for which we may use your information:
We retain your personal information for a duration of time that depends on the requirements of our contract with the Careify Client.
PCG cares about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13 without their parents’ consent. If you think that we have collected personal information from a child under the age of 13, please contact us at firstname.lastname@example.org.
While no service is 100% secure, PCG exercises commercially reasonable efforts to protect your information against unauthorized access, use, alteration, or destruction, and we monitor our Services for potential vulnerabilities and attacks. To enhance the security of your account, we require the use of certain advanced security settings, including Two-Step Authentication, and encrypt data transmission and storage among other safeguards.
You have certain choices available when it comes to your information, including the following:
California Civil Code Section § 1798.83 permits Users, Patients, or Members that are California residents to request certain information if PCG discloses personal information to third parties for their direct marketing purposes. To make or inquire about such a request, please send an e-mail to email@example.com.
Your personal data is accessible through the account settings that we offer. You may also submit a direct request for further information by contacting us pursuant to Section 13 below.
Public Consulting Group, Inc.
148 State Street
Boston, MA 02199
Attention: Makana Dumlao
11/3/2020: Updated formatting and links.
5/23/2019: Initial version published.