Incident Management System

Ensuring the health and safety of your members.

Careify® IMS is a modular application that leverages Center for Medicare and Medicaid Services (CMS) recommendations on promising practices for incident management.
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All-in-One Solution for Incident Management

Keeping pace with incidents as they arise and reducing the risk and likelihood of occurence of similar incidents in the future is easy with Careify® - IMS.
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Designed and Developed

Following CMS Promising Practices

With tools for both program administrators and providers, we make it easy for you to manage HCBS programs. Work queues and business logic allow users to track incidents from notification through the remediation and prevention phase. Data analytics help reduce the risk and likelihood of occurrence of similar incidents in the future.
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Report
Multiple avenues for reporting incidents including public forms and in-app.
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Identify
Determine which reportable incidents are critical and categorize them appropriately.
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Triage
Assign responsibility and quickly evaluate incidents using custom pre-defined workflows.
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Investigate
Streamline the investigation process with custom workflows, business rules, and validations.
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Resolve
Careify® IMS assists in planning resolutions based on findings from the investigation, including Corrective Action Plans.
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Track and Trend
Recognize and evaluate common occurances and trends of interest to your agency.
Map Injuries
Our point-and-click body mapping makes idenifying and describing physical injuries easier.
Track Communications
Keep tabs on both internal and external communications using our Notes and Communications features.
Manage Documents
Upload and manage documents like medical releases or prevention plans within the case record.

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